Meet the Team
Registered Manager
Sarah
With over 11 years of experience in domiciliary care, Sarah has progressed from office administration to planning, coordinating, and ultimately management roles. She has a strong record of improving performance delivery and compliance. Her mission is to provide excellent domiciliary care services, empowering individuals to live fulfilling and independent lives in their own homes.
"As the Registered Manager, I am committed to leading a dedicated team of compassionate professionals who prioritize the well-being, dignity, and personal needs of each client."
Role
The Registered Manager plays a critical role in ensuring that the domiciliary care service operates smoothly and delivers outstanding care to service users, while also meeting all regulatory and legal requirements. Oversee the day-to-day operations of the domiciliary care service. Lead, manage, and support the care team to deliver excellent care. Ensure staff are appropriately trained and supervised.
Responsibilities
Managing day-to-day operations, maintaining compliance with health and safety regulations, overseeing staff recruitment and training, and liaising with service users and their families. Implement and maintain quality assurance processes to ensure the highest standards of care. Conduct audits and reviews of care practices and documentation. Address and resolve any complaints or incidents effectively. Foster strong relationships with healthcare professionals, local authorities, and other relevant organizations.
Meet the Team
Deputy Manager
Yeukai
Role
The Deputy Manager in domiciliary care plays a vital role in supporting the Registered Manager to ensure the delivery of high-quality care services, managing and supporting care staff, and ensuring compliance with regulatory standards. The Deputy Manager acts as a key point of contact for both staff and service users, ensuring a seamless and effective care environment.
Responsibilities
Assisting in the management and support of care staff, ensuring they adhere to company policies and procedures, Monitoring quality of care services, conducting audits, and implementing improvements, ensuring personalized care plans are followed and updated according to service users' needs. overseeing staff training programs and continuous professional development, Assisting with record-keeping, and reporting. The Deputy Manager acts as a crucial link between the management and care staff, ensuring smooth operations and high-quality care delivery.
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Recruitment
Carolina
Role
Manages the recruitment process for hiring new care staff.
Responsibilities
Advertising job vacancies, screening and interviewing candidates, conducting background checks, onboarding new employees, and ensuring staffing levels meet the needs of the service users.
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Senior Care Co-Ordinator
Yemi
Role
Overseeing the coordination and management of care services. They ensure the efficient scheduling of care visits, allocate care workers to service users, and provide leadership and support to the care coordination team, overseeing their activities and addressing any issues or concerns.
Responsibilities
Act as a point of contact for service users, families, and external stakeholders, maintaining effective communication and building positive relationships. Monitor the quality of care provided, ensuring compliance with regulatory standards and organizational policies. Provide training and development opportunities for care coordination staff to enhance their skills and knowledge.
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Senior Field Care Supervisor
Abbie
Role
Oversees the quality of care provided in the field and supports care workers.
Responsibilities
Conducting assessments and reviews, supervising and mentoring care workers, ensuring compliance with care standards, and addressing any issues or concerns.
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Field Care Supervisor
Oladotun Bankole
Role
Oversees the quality of care provided in the field and supports care workers.
Responsibilities
Conducting assessments and reviews, supervising and mentoring care workers, ensuring compliance with care standards, and addressing any issues or concerns.
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Team Leaders
Hope, Ropafadzo, Jony
Role
The Team Leader is responsible for overseeing and managing the delivery of high-quality domiciliary care services to our clients. you will be responsible for delivering high-quality domiciliary care services to clients, providing supervision and support to care workers, and ensuring that care plans are implemented effectively. This role involves both direct care responsibilities and administrative duties to support the overall operation of the care team
Responsibilities
The Team Leader is responsible for overseeing and managing the delivery of high-quality domiciliary care services to our clients. you will be responsible for delivering high-quality domiciliary care services to clients, providing supervision and support to care workers, and ensuring that care plans are implemented effectively. This role involves both direct care responsibilities and administrative duties to support the overall operation of the care team
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Support Worker
Care Team
Role
Provides direct care and support to service users in their homes.
Responsibilities
Assisting with personal care, administering medication, supporting daily living activities, providing companionship, and documenting care activities.
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Responsible Individual
Sam
Role
Ensures the domiciliary care service operates in accordance with regulatory standards.
Responsibilities
Ensuring compliance with regulations, supporting the Registered Manager, and acting as a point of contact for regulatory bodies.
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Director
Jack
Role
Provides strategic direction and leadership for the domiciliary care organization.
Responsibilities
Setting company goals and policies, ensuring financial stability, overseeing senior management, and ensuring compliance with legal and regulatory requirements. Maintains a high standard of professional conduct and integrity. The Director plays a crucial role in steering the organization towards its goals, ensuring high-quality care delivery, and maintaining compliance with all regulatory standards, while also fostering a positive and productive organizational culture.
Get in touch
Sarah-Jayne Williams
Registered Manager
Contact Information
Suite B5, Canton House, 435/451 Cowbridge Road East, Cardiff, CF5 1JH
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